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My Coach Ray

Privacy Policy

Effective Date: 12/16/2024

My Coach Ray, LLC and Raymond Ciafardini, Jr. ("we," "us," or "our") value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our services, including coaching sessions, memberships, and online interactions.

1. Information We Collect

We may collect the following types of personal information:

Personal Information

  • Contact details, such as your name, email address, phone number, and mailing address.
  • Demographic details, such as your birthday or general professional information.

Service-Related Information

  • Information you provide to tailor your experience, such as your goals, preferences, and feedback.
  • Details about your engagement with our services, including participation in events, sessions, or memberships.

Technical Information

  • Data collected automatically, such as IP addresses, device types, and browsing data, when interacting with our website or platforms.

Payment Information

  • Processed securely through third-party services (e.g., Stripe).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide coaching sessions, hypnosis sessions, and other services.
  • Event Management: To coordinate attendance, tailor event experiences, and follow up on inquiries.
  • Communication: To respond to inquiries, send updates, and share relevant resources.
  • Payment Processing: To process payments securely through third-party platforms like Stripe.
  • Improvement: To enhance our services and understand user preferences.
  • Legal Compliance: To comply with applicable laws and regulations.

3. Third-Party Services

We work with trusted third-party providers to deliver our services. These include:

  • Stripe: For secure payment processing. Stripe’s Privacy Policy can be found here.
  • Buy Me a Coffee: For membership and content delivery. Their Privacy Policy can be found here.
  • AI Services (e.g., ChatGPT, Gemini): To assist with content creation, service planning, and call preparation. While no sensitive data is shared directly, insights derived from these tools may inform session strategies.
  • Google Workspace: For email communication, calendar scheduling, and data storage. Google’s Privacy Policy can be found here.

These providers process data on our behalf and are required to maintain its confidentiality.

4. Data Protection

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:

  • Encryption of sensitive data.
  • Two-factor authentication (2FA) for accessing stored data.
  • Secure storage through platforms like Google Workspace.

However, no system is completely secure, and we cannot guarantee absolute data security.

5. Cookies and Tracking

Our website may use cookies or similar technologies to enhance user experience and track site performance. You can disable cookies through your browser settings, though this may affect certain functionalities.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your data, subject to legal or contractual obligations.
  • Data Portability: Request a copy of your data in a portable format.

To exercise your rights, contact us at Ray@MyCoachRay.com.

7. Data Retention

We retain your personal information to support your continued engagement with our services and to maintain records for coaching and business purposes.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website with the effective date.

9. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Raymond Ciafardini, Jr.
Email: Ray@MyCoachRay.com

By engaging with our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.